COVID 19 Information

COVID-19 has caused disruption to accommodation and tourism across New Zealand and around the world.

Treghan is open and is looking forward to sharing this beautiful part of the world with you again

With private guesthouses, we are able to ensure certainty for guests.  Each guest house is totally self contained, so we are able to provide easy physical distancing as well as best industry practice in hygiene and sanitising.  

We were already maintaining very high standards of cleanliness but we are now also

  • Conducting full sanitisation of all touchable services
  • Providing hand sanitiser in each guesthouse for the use of guests
  • Minimising contact between our team and guests
  • All our team wear gloves and masks during the cleaning process between guests
  • Additional towels and amenities are available in each guest house if preferred as an alternative to servicing

As an additional protection for our guests, our team and the Lodge,  and to be certain we are providing a safe environment for our guests, our staff, our business and our home, we are asking lodge guests who have recently arrived in New Zealand to provide some form of evidence of their day 12 negative test.  We have also introduced a policy requesting guests booking at Treghan or attending a function at Treghan to have spent an additional week after managed isolation symptom free.  We’re conscious this could feel to some like an invasion of privacy but we have a duty of care to protect the team working here as well as our other guests and our business. Please read more here.

Booking and Cancellation

There will be no cancellation fees for guests who book with us direct and need to cancel due to COVID 19 or New Zealand alert levels.  This means anyone who has booked direct with Treghan will be able to move their booking to later (up to and including 31st March 2022) without penalty and their deposits will be credited against this later booking.  Or you may choose to cancel and receive a refund in full.  This only applies due to a need to cancel or postpone owing to COVID 19 and lockdown levels in New Zealand.  Note this does only apply to cancellations made as a result of alert levels.  As per our normal Booking Terms, we recommend travel insurance.

Please note we cannot offer the same for bookings made through third party on line booking websites.

Rest assured that we will do all that we can to support you and your families during these really difficult times.

Ministry of Health website link.
+64 9 407 1311
394b Kerikeri Road, Kerikeri 0230, Bay of Islands, New Zealand
021 771 299 +64 9 407 1311
Treghan Luxury Accommodation © 2020. Site by Oryx